Our Ethos & Values

Our Ethos

To provide care with warmth, dignity and kindness. We believe in respecting our residents’ wishes, to provide dedicated person centred care whilst giving residents the right to make their own decisions. We strive to ensure that our homes provide an environment where residents feel a sense of contentment each and every day.

Every member of our team shares the same goal of providing the highest standards that are paramount in ensuring residents are offered the best possible care in a friendly and courteous manner. We believe we can best support our resident’s choices and aspirations by creating individualised care plans and designing thoughtful activities that will engage and inspire.

Making Moments Matter

Our Mission

To continuously improve and develop the services we provide through:

• The quality of care, support and hospitality we provide for our residents
• Forming meaningful partnerships with the people we support, their families, commissioners and the local community
• Maintaining an environment which is safe, warm and homely
• The development and support of our staff
• Evidenced based practice

Our Values Define Us

To continuously improve and develop the services we provide through:

People first
Be kind, respectful, fair and value diversity

Respect
Ensure that the people we serve are at the heart of all that we do

Ownership
Ownership Celebrate our successes, learn continuously & ensure we improve

Unity
Unity Work in partnership with others

Deliver
Deliver Be efficient, effective & accountable for our actions

We are PROUD to work in care